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A week or so ago I was approached by a site called Social Media Citizens with a request to answer a few questions about my experience with Community Management and my take on a few related areas.
I’m pleased to say this interview has now gone live and from the tweets I saw yesterday has received some positive feedback (always useful!). Whilst not very long it does echo some of the things I’ve written on here and some of the conversations I’ve had with people about Community Management.
G: Where is the best place to build the community?
P: From my experience I’ve got a jaded view of this. If you are looking to build a “community” then your own branded and dedicated space is the best option, Facebook and Twitter build audiences rather than communities (there are a few exceptions). The type and structure of a community will vary from place to place but the biggest thing is ownership, if you are beholden to a 3rd party provider then you start on the back foot in terms of providing for your members.
To read the full interview click your pointy thing on this link; Interview for SMCitizens
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