Communities – Why every CM is a member of Team-AWESOME
Not a standard title for a blog post about Community Management I know but as it’s Friday and I’m feeling in a good mood I wanted to open the doors of Team-AWESOME to all Community Managers out there for the hard work they put in regardless of the size or type of community.
Why Team-AWESOME? Well…the following points should hopefully ring true for most if not all of you out there and it’s these things that make us a special bunch (no, not that sort of special).
A – Acting as the voice of the consumer for internal departments
W – Willing to be the face of the brand or community and take the flak associated with being so
E – Energetic and passionate because a community never sleeps
S – Supportive of users and providing a point of contact for issues
O – Orchestral Maestro overseeing different groups and mixing them in to a unique melody
M – Mediation Master standing in the middle of conflict and heated conversations
E – Excited about the future of Community Management and how rapidly it has grown
So there you go, welcome to the club that is Team-AWESOME. I sadly don’t have badges or t-shirts to hand out but you can rest safe in the knowledge that this is still quite an exclusive club.
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